How do I give consent for participation in the School-Based Telehealth center?
Sign the Consent and Authorization Form found at this link and provide it to the school health office.
How does a parent/guardian join a virtual care visit?
A link will be sent to the parent/guardian by the school nurse via phone or email.
What if a parent is unable to join the virtual care visit?
The visit can still take place with your approval/consent.
How do I obtain a summary of the visit?
Follow My Health registrants will have access to visit summaries:
Parent/guardian info link: https://www.uhhospitals.org/myuhcare/parentguardian-access
What if a referral is needed?
Information will be provided regarding the treatment plan to the parent/guardian on the virtual visit as well as provided in the visit summary.
Can a student still see the school nurse, if needed, without it becoming a virtual care visit?
Yes, students still have access to school nursing services. Parents/guardians will be notified and given the option for a virtual care visit if the students clinical presentation is appropriate for a virtual care visit.
What if a parent/guardian wants to speak to the virtual provider at a later time?
Similar to in person urgent care visits and the nature of urgent care staffing models, the same provider may not be available at a later time. The virtual visit summary is available through a Follow My Health Account.
How is the virtual visit paid for?
During the pilot phase of the program, the virtual visit fee of $49.00 is waived for New London School District students and staff during school hours.
(Pilot phase is expected through March of 2023, District & Families will be notified of the conclusion of this phase.)
If a parent/guardian is not interested in Telehealth/virtual urgent care services now but changes their mind later in the school year can a student still have access to this service?
Yes, a parent/guardian can decide at any point in the school year to have access to virtual urgent care services through the School-Based Telehealth center by completing the Consent and Authorization Form.